Carol assumes her role with more than 30 years of healthcare leadership experience. Most recently, Carol served as the System Chief Operating Officer of Cook County Health & Hospitals System (CCHHS) where she implemented executive financial enhancements, designed and steered the Patient Experience culture transformation in preparation for healthcare reform, and led John H. Stroger, Jr. Hospital to an unprecedented three year accreditation from the Joint Commission as a result of their foundation for a Culture of Safety.
Prior to her service at CCHHS, Carol directed the healthcare consulting practice for a national project management firm, and formed CSCHNEIDER Consulting where she served healthcare, non-profit, and manufacturing clients in strategic engagements. She served as President and CEO of Timberline Knolls, a residential treatment center for adolescent girls and women. Carol began her healthcare career at Advocate Christ Medical Center and Hope Children’s Hospital, leading the medical center as president for ten years from 1995 to 2005. Carol is also a Full Professor at Lewis University where she teaches coursework in Healthcare Leadership, Management, Quality, and Business Ethics to adult students.