In an emergency, seconds matter, and access to experienced healthcare-professionals and the latest medical technology can literally mean the difference between life and death.
Fortunately, the highest-level emergency care is right here in the community. Mercy’s Emergency Center is staffed around-the-clock by board-certified emergency medicine doctors and is equipped to handle the most serious medical emergencies. Our state-of-the-art facility allows our providers to make fast and accurate diagnoses, and provide prompt treatment and life-saving care in a calm and compassionate setting.
No matter what brings you or your loved one to the Emergency Center, Mercy has the specialized services, experienced staff, and state-of-the-art equipment to handle the situation.
Emergency and Trauma Care
Mercy’s state-of-the-art Emergency Center offers comprehensive emergency services in a spacious, private and compassionate setting. The Center features 25 private treatment suites, two nurses’ stations, spacious waiting areas, private triage areas, and a six-bay ambulance area with private entrance. One of the treatment suites is a “decontamination” room that can be used in the event of an emergency involving chemical exposure.
As a Level II Trauma Center, the Mercy Emergency Department is equipped to handle all medical emergencies, injuries and illnesses. To be certified a Level II Center, hospitals must provide 24-hour access to both trauma surgeons and a wide array of medical specialists. Mercy is one of only a few Level II Centers in Chicago.
Beyond the Emergency Center
At Mercy, we treat the whole person, and that means continuing to treat you beyond your emergent care. From offering assistance to locate a primary physician, coordinating outpatient services or follow-up care, or connecting with community resources, on-site patient advocates and social workers work to connect patients with care beyond that needed in the Emergency Room. Careful attention is given to educating the patient on their condition and any follow-up care that may be needed.
The Right Place to Be
With more than 43,000 visits a year, our Emergency Center is one of the busier emergency departments in Chicago, yet each patient receives timely and attentive care. All of our doctors and nurses are sensitive to the diverse populations we serve, and attuned to the unique needs and fears these patients may bring to the Emergency Center.
In an emergency, you don’t want to worry about the quality of care. You can rest assured that if you or your loved ever requires emergency care, the Mercy Emergency Center is here to provide the most advanced care available.
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